Officials of the institution gave the assurance to a parley of journalists yesterday during an event marking the re-launch of the new Post Money Transfer service in Banjul where Gampost is headquartered.
Phoday Jaiteh, the managing director of Gampost while addressing the journalists stated: “As a public service institution, we are the eyes and arms of government. Gampost is the leading money transfer institution in the country and we will continue to stimulate progress to deliver value added services that will meet the expectations of our customers. In today’s ultra-competitive market environment, customers expect ever-increasing standards of value; competitive advantages erode faster than ever before and customers want service at the speed of the light. The recipe for success is to adapt to change and adopt new ideas and software solutions. It is our responsibility to create or join hands with private sector partners like E-solutions to implement business solutions that deliver social and economic opportunity. This initiative with E-solutions is the start of new and great business solutions that will deliver commercial gain and financial reward for both institutions.”
Earlier, Malick Jones, the deputy permanent secretary at the Ministry of Information and Communication Infrastructure in his statement said the new service of Gampost was a giant step that would boost the work of the institution. “Let me use this opportunity to congratulate the management and staff of Gampost on its role as a public service institution. The ministry of Information and Communication Infrastructure is cognisant of Gampost’s work in the country. However, the use of ICT is important and hence the need to applaud Gampost for making money transfer in the country easier and affordable. The fact that Gampost has taken that giant step to make sure PMT reaches the doorstep of every Gambian is commendable. The ministry will continue to support Gampost in its drive to use ICT including staff training. But I would also like to call on the staff to be part of the success story for greater national development. Remember you are in competition with other agencies and you should work towards being part of the success story.”
Mrs Alaba Thomas, member of the board of directors of Gampost said her institution was working towards upping its services across the country. “It is common knowledge that there was a previous arrangement of service but this one is a more robust service called the Post Money Transfer service. It is a service for sending and receiving money locally and we hope to expand it to become international. This is to make sure that those living abroad can also benefit from our services.”
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